What Is Documentation?

Documentation is written material that explains how something works, how to use it, or how to perform a task. It takes many forms — user manuals, step-by-step guides, procedures, API references, and internal wikis — but the goal is always the same: to capture knowledge so it can be found, followed, and reused without the original author in the room.

Good documentation reduces support load, speeds up onboarding, and protects a team from losing critical know-how when people leave. The best documentation is task-oriented, kept up to date, and easy to search. Folge helps you produce it quickly by capturing a screenshot on every click as you work.