July 6, 2023 - Oleksii Sribnyi
When I'm looking for the best user onboarding examples, I want to see the following:
In this article, I'm going to break down the best user onboarding examples for you to consider.
My general rule is to keep it simple and intuitive. Users should be able to easily understand how to use the product without feeling overwhelmed.
Without wasting any time, let's dive in and explore the best user onboarding examples for your product.
1. Slack
Slack is another great example of a company that does user onboarding well. They provide clear and concise instructions on how to use the product, and their step-by-step guidance makes it easy for users to get started.
Actionable Tip
I'd recommend using Slack's approach of providing clear and concise instructions and using step-by-step guidance to help users get started.
2. Linkedin
LinkedIn's onboarding process is also effective in teaching users how to use their product. They provide helpful tips and tricks, and their use of visuals makes the process more engaging.
Actionable Tip
I think it's worth considering using visuals to make the onboarding process more engaging and memorable for users.
3. Duolingo
Duolingo's onboarding process is visually appealing and easy to follow. They provide clear instructions and personalized recommendations based on the user's needs.
Actionable Tip
I would explore using personalized recommendations to make the onboarding process more tailored to the user's needs.
4. Headspace
Headspace has an excellent onboarding process for its meditation app. They provide clear instructions and use calming visuals and audio to create a relaxing experience for the user.
Actionable Tip
I suggest using calming visuals and audio to create a more relaxing onboarding experience for users.
5. Dropbox
Dropbox's onboarding process is simple and intuitive. They provide clear instructions on how to use the product and make it easy for users to get started.
Actionable Tip
It's worth considering using Dropbox's approach of keeping the onboarding process simple and intuitive.
6. Canva
Canva's onboarding process is visually appealing and easy to follow. They provide clear instructions and personalized recommendations based on the user's needs.
Actionable Tip
I would consider using Canva's approach of providing personalized recommendations to make the onboarding process more tailored to the user's needs.
7. Grammarly
Grammarly has a great onboarding process for their browser extension. They provide step-by-step guidance on how to use the product, and their use of personalization makes the experience more tailored to the user.
Actionable Tip
I suggest using Grammarly's approach of providing step-by-step guidance and personalization to create a more tailored onboarding experience for users.
8. Spotify
Spotify's onboarding process is engaging and personalized. They ask users about their music preferences and create a custom playlist based on their answers.
Actionable Tip
It's worth exploring using Spotify's approach of asking users about their preferences to create a more personalized onboarding experience.
These statistics underscore the significance and intricate nature of user onboarding in 2023. A well-structured onboarding process not only influences user engagement but is also a large determinant of user retention going forward. If the onboarding process is overly complex, this can result in users failing to unlock the core value proposition of your product or service.
SaaS user onboarding is a tough nut to crack, given the typically complex nature of these products and the need for ongoing user engagement to ensure subscription renewals. The onboarding process for SaaS should focus on progressive learning. This involves educating users gradually about product features to prevent overwhelming them.
Many SaaS companies, like Slack and Dropbox, offer impressive examples of effective user onboarding. They manage to strike a balance between providing detailed guidance and allowing users the freedom to explore the product at their own pace. The key takeaway from such examples is to design an onboarding process that's respectful of the user's learning curve.
Actionable Tip
Consider adopting a progressive learning strategy for your SaaS product's onboarding process. Break down complex functionalities into manageable chunks of information, and allow users to learn at their own pace. The goal is to create an experience that both educates and excites the user about the product.
When it comes to finding the best user onboarding tools to provide the perfect introduction to your product, look no further than Folge. This app for creating step-by-step guides and tutorials is invaluable to bootstrapped SaaS founders and product developers that need to create user guides that are easy to understand and follow. Folge is a must-have tool for user onboarding.
You can capture workflows in real-time and document key processes on the fly. Folge makes it easy for you to create the guides and tutorials you need to engage new users and enable them to start unlocking value from your product or service. You can equip new users with everything they need to hit the ground running and become power users.
Imagine you are creating a how-to guide to streamline business processes. This guide must help eliminate inefficiencies, reduce costs and enhance performance. A clear and concise guide ensures consistency and serves as a must-have resource, making your team more productive and your business more profitable. A tool like Folge can accelerate how-to guide creation.
When designing your own user onboarding process, consider the following:
A good user onboarding process can make all the difference in the success of your product. If you can follow the examples above and consider the tips provided, you can create a user onboarding process that will keep your users engaged and support user retention.
You can download Folge for free today and start capturing workflows for user onboarding documentation.
